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Version: Atlas V2022.3.0

Downloading Atlas

Access the Customer Portal

  1. Navigate to our Customer Service Portal.

    Main Login

  2. Log into portal

    • User name: <Customer’s email address>

    • Temporary password: Use the temporary password provided by email

      • You will be prompted to change password after initial log-on

      Login

  3. Once logged in, select “Request Something”.

    Login

  4. Under the support tab, select "Create a Customer Case".

    Support Categories

  5. You will need to complete the following ticket request:

    Download Atlas -> Select License & Version -> Accept Terms & Conditions

    Customer Case 1

    If you would prefer, you can email support@kinneygroup.com to request help instead.

  6. Then, you will be able to download individual .ZIPs, the entire Atlas Platform as a single .ZIP, or the Atlas Puppet Modules.

    • Keep in mind, each Atlas Application will need to be installed individually within your Splunk instance (via GUI).

    Atlas Download