Access the Customer Portal
Navigate to our Customer Service Portal.
Log into portal
<Customer’s email address>
Temporary password: Use the temporary password provided by email
- You will be prompted to change password after initial log-on
Once logged in, select “Request Something”.
Under the support tab, select "Create a Customer Case".
You will need to complete the following ticket request:
Download Atlas -> Select License & Version -> Accept Terms & Conditions
If you would prefer, you can email firstname.lastname@example.org to request help instead.
Then, you will be able to download individual .ZIPs, the entire Atlas Platform as a single .ZIP, or the Atlas Puppet Modules.
- Keep in mind, each Atlas Application will need to be installed individually within your Splunk instance (via GUI).